Job Description
Join our award-winning team at Grand Hospitality Group in sunny Miami! We're seeking passionate Hotel Staff to deliver exceptional guest experiences in our luxury beachfront resort. Immediate openings for dynamic professionals who thrive in fast-paced environments.
Why join us?
- Competitive hourly wages + performance bonuses
- Comprehensive benefits package (health/dental after 90 days)
- Career advancement opportunities across 15+ properties
- Employee discounts on premium accommodations
- Supportive team culture focused on growth
Responsibilities
- Deliver exceptional front desk service including check-ins/check-outs
- Manage guest inquiries and resolve service issues promptly
- Coordinate housekeeping/maintenance requests efficiently
- Process payments and maintain accurate financial records
- Uphold brand standards across all guest interactions
- Collaborate with cross-departmental teams
- Assist with event setup and VIP guest services
Qualifications
- 1+ years hotel/hospitality experience preferred
- Exceptional communication and conflict resolution skills
- Proficiency in property management systems (Opera/PMS)
- Ability to work flexible shifts (nights/weekends/holidays)
- Strong attention to detail and problem-solving abilities
- Basic computer literacy and multitasking skills
- Valid Florida driver's license (if required for shuttle duties)