Job Description
Join our award-winning luxury resort on Virginia's stunning coastline! We're seeking an experienced Hotel Manager to lead our 250-room property and deliver exceptional guest experiences. Enjoy competitive compensation, comprehensive benefits, and career growth in one of America's top hospitality destinations.
Our resort offers stunning ocean views, world-class amenities, and a vibrant team culture. As a leader in Virginia Beach's hospitality scene, we provide ongoing training and advancement opportunities for dedicated professionals.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and guest services
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue
- Manage staff scheduling, training, and performance evaluations
- Handle guest complaints and resolve issues with exceptional service
- Monitor financial performance and budget adherence
- Coordinate with marketing and sales teams for promotional activities
- Ensure compliance with health, safety, and accessibility regulations
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years hotel management experience in luxury properties
- Proven track record of improving guest satisfaction scores
- Strong financial acumen with P&L management experience
- Excellent leadership and team development skills
- Knowledge of Opera or similar hotel management systems
- Valid Virginia hospitality management certification