Job Description
Are you searching for Local Hotel Jobs that offer Weekly Pay in the vibrant heart of New York, NY? LuxStay Hotels & Resorts is currently hiring a dynamic Hotel Front Desk Agent to join our prestigious team.
We are looking for enthusiastic individuals who are passionate about hospitality and customer service. As a leader in the industry, we pride ourselves on creating memorable guest experiences and providing our staff with a supportive, rewarding work environment. If you are ready to advance your career in a fast-paced setting, apply today!
Why Join Us?
- Weekly Payroll: Get paid on time, every week.
- Growth Opportunities: Clear pathways for internal promotion and skill development.
- Great Benefits: Health insurance, paid time off, and employee discounts.
- Flexible Scheduling: Work the hours that fit your lifestyle.
Responsibilities
- Manage guest check-ins and check-outs efficiently while ensuring accuracy and security protocols.
- Handle guest inquiries, complaints, and special requests with a solution-oriented and professional approach.
- Process payments, reconcile daily transactions, and manage cash drawers accurately.
- Maintain an organized front desk area and assist with lobby management and concierge services.
- Collaborate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
- Update and maintain guest records in the property management system (PMS).
Qualifications
- Previous experience in customer service or hospitality is preferred but not required; we provide training.
- Strong verbal communication and interpersonal skills to interact effectively with diverse guests.
- Proficiency in using computer software, specifically hotel management systems (e.g., Opera, Fidelio).
- Ability to work flexible shifts, including weekends, nights, and holidays.
- High school diploma or equivalent education.