Job Description
We are seeking dynamic and energetic individuals to join our award-winning team at the Grand Manhattan Hospitality Group. We pride ourselves on delivering world-class hospitality experiences to our guests. If you are looking for a stable career with weekly pay and the opportunity to grow without prior experience, this is your chance to shine.
As a key member of our front-line staff, you will be the face of our hotel, ensuring every guest feels welcomed and valued. We provide comprehensive training, so no previous hospitality experience is necessary—just a great attitude and a strong work ethic.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently using our property management system.
- Answer incoming phone calls and emails promptly, answering questions about our services and local area.
- Assist with luggage handling and valet coordination.
- Process payments and handle cash or credit transactions accurately.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Address guest inquiries, requests, and complaints with patience and professionalism.
Qualifications
- Must be at least 18 years of age.
- High school diploma or equivalent required.
- Excellent verbal communication skills and a friendly demeanor.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Basic computer literacy is a plus, but we will train the right candidate.
- Ability to stand for extended periods and lift moderate amounts of weight.
- Must pass a background check and drug screening.