Job Description
Join the Grand Milwaukee Hotel team and enjoy weekly paychecks while serving guests in our vibrant downtown location! We're seeking energetic hospitality professionals for shift-based roles with competitive hourly wages and immediate opportunities. Experience the excitement of Milwaukee's hospitality scene while building your career with a supportive team that values work-life balance.
Responsibilities
- Guest check-in/out with precision and warm hospitality
- Manage reservations and room assignments efficiently
- Resolve guest inquiries and service issues promptly
- Process payments and maintain accurate cash drawer records
- Coordinate with housekeeping and maintenance teams
- Enforce safety protocols and emergency procedures
- Upsell hotel amenities and services
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Flexible availability for day/night/weekend shifts
- Proficient in hotel management software (e.g., Opera)
- Strong communication and conflict resolution skills
- Basic math and cash handling abilities
- Professional appearance and positive attitude