Job Description
Join our award-winning downtown Pittsburgh hotel team as a Front Desk Associate! No experience needed – we provide comprehensive training for motivated individuals passionate about hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our luxury hotel chain. Work in a stunning landmark hotel while serving guests from around the world.
Responsibilities
- Check in/out guests efficiently using our property management system
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
- Maintain a clean, organized front desk area
Qualifications
- No prior experience required – we train all team members
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends and holidays
- Positive attitude and customer service mindset