Job Description
Are you looking for a rewarding career in the hospitality industry? Premier Hospitality Group is currently seeking enthusiastic individuals to join our team as Hotel Front Desk Associates. We offer Daily Pay options, making it easier for you to manage your finances while building a successful career in Chicago, IL.
We are proud to be an equal opportunity employer. We do not require prior experience for this role—we provide comprehensive on-the-job training. If you have a positive attitude, excellent communication skills, and a desire to provide exceptional guest service, we want to meet you!
Why Join Us?
- Daily Pay Option: Get paid the same day you work with our PayActiv integration.
- No Experience Needed: We train you from scratch.
- Modern Work Environment: Work in a state-of-the-art facility in the heart of downtown Chicago.
- Flexible Scheduling: We understand your time is valuable.
Responsibilities
- Guest Relations: Greet guests warmly upon arrival and departure, ensuring a welcoming atmosphere.
- Check-In/Check-Out: Efficiently process reservations, registrations, and payments using hotel management software.
- Information Provision: Provide accurate information regarding local attractions, dining, and hotel amenities.
- Issue Resolution: Address guest inquiries and resolve complaints promptly to ensure high levels of guest satisfaction.
- Maintain Standards: Uphold cleanliness and organization at the front desk and in common areas.
- Communication: Relay messages and coordinate with housekeeping and maintenance staff.
Qualifications
- Education: High school diploma or GED equivalent is preferred.
- Experience: No prior hospitality experience required. Previous customer service experience is a plus but not mandatory.
- Skills: Basic computer literacy and ability to use Point of Sale (POS) systems.
- Communication: Strong verbal communication skills and a professional telephone manner.
- Availability: Must be available to work flexible shifts, including weekends and holidays.
- Attitude: A friendly, professional, and service-oriented mindset.