Job Description
Join our award-winning team at Grand Sacramento Hotel as a Front Desk Agent! We're seeking friendly, energetic individuals to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of downtown Sacramento. Apply today and start your hospitality career!
Responsibilities
- Warmly greet and register hotel guests with exceptional customer service
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Positive attitude and customer-focused mindset
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- No prior experience required – training provided