Job Description
Join the Best in El Paso Hospitality!
We are looking for enthusiastic individuals to join our award-winning team as a Guest Services Associate. If you are looking to start a career in the hospitality industry without prior experience, this is the perfect opportunity for you. We offer comprehensive training and a supportive environment to help you grow professionally.
Why Join Us?
- Competitive pay starting at $15/hr.
- Opportunity for career advancement within the hotel group.
- Employee discounts on dining and stays.
- A fun, dynamic, and team-oriented workplace culture.
Be the first point of contact for our guests and help create memorable experiences in the heart of the Sun City.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Assist guests with check-in and check-out procedures efficiently and accurately.
- Answer phone calls and respond to guest inquiries regarding services, amenities, and local attractions.
- Process payments and handle cash or credit transactions with precision.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Handle guest requests, including room service, wake-up calls, and special accommodations.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- High school diploma or GED equivalent is preferred, but not strictly required.
- A friendly, approachable, and professional demeanor is essential.
- Basic computer literacy and typing skills.
- Ability to stand for extended periods and work on your feet.
- Flexibility to work various shifts, including weekends, nights, and holidays.
- Strong communication skills and a team-oriented attitude.