Job Description
Join our award-winning team at Pacific Gateway Hotels! We're urgently seeking enthusiastic Hotel Front Desk Associates to deliver exceptional guest experiences in the heart of San Diego. No hospitality experience required – we provide comprehensive training! Enjoy competitive pay, flexible schedules, and opportunities for career growth in one of America's most vibrant cities.
Why Work With Us?
- Industry-leading onboarding program
- Health benefits and 401k matching
- Employee discounts at partner locations
- Recognition programs for top performers
Responsibilities
- Check guests in/out with efficiency and warmth
- Manage reservations and room assignments
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for service excellence
- Assist with luggage and concierge services
Qualifications
- No experience required – training provided!
- Positive attitude and strong communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (we teach our systems)
- Reliable transportation and punctuality
- Team player with customer-first mindset
- Must be available for weekends and holidays
- Valid work authorization required