Job Description
Are you looking to launch a career in the vibrant hospitality industry? The Georgian Hotel Atlanta is currently seeking enthusiastic, motivated, and guest-focused individuals to join our dynamic team as Entry Level Hotel Associates. We are proud to offer a fantastic opportunity for those with little to no experience, providing comprehensive on-the-job training and a clear path for career advancement within our luxury property.
At The Georgian, we believe that exceptional service starts with the right people. As a No Experience Required role, we are looking for candidates who possess a positive attitude, strong work ethic, and a genuine desire to learn. If you are ready to start your professional journey in one of the most exciting cities in the United States, we want to hear from you.
Why Choose Us?
- Zero Experience Needed: We train you from the ground up.
- Competitive Pay: Industry-leading hourly rates.
- Growth Opportunities: Fast-track internal promotions available.
- Great Benefits: Health, dental, and employee discounts.
Responsibilities
- Greet guests warmly and assist with check-in and check-out procedures in a timely and professional manner.
- Answer incoming phone calls and respond to guest inquiries via email or chat with a focus on customer satisfaction.
- Assist in maintaining the cleanliness and organization of the front desk area, lobby, and public spaces.
- Handle guest complaints or requests immediately and escalate issues to supervisors when necessary to ensure resolution.
- Process payments and manage cash handling with 100% accuracy.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready for arrivals.
- Learn and operate hotel property management systems (PMS) and other hospitality software.
Qualifications
- A high school diploma or GED is preferred but not mandatory.
- Strong communication skills, both verbal and written, with a professional and friendly demeanor.
- Reliability and the ability to work flexible shifts, including weekends and holidays.
- Ability to stand for extended periods and lift moderate weights (up to 20 lbs).
- Proficiency with computers and basic office software is a plus.
- A valid driver’s license is required for local travel.
- Must be at least 18 years of age.