Job Description
Join our award-winning team as a Part-Time Front Desk Agent where your exceptional service skills shine! We're seeking dynamic professionals to manage guest experiences during evening/night shifts at our downtown Philadelphia location. Enjoy flexible scheduling, competitive pay, and opportunities for career growth in a vibrant hospitality environment.
Responsibilities
- Check-in/check-out guests with efficiency and warmth
- Manage reservations via property management systems
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards during all guest interactions
- Execute emergency procedures as needed
Qualifications
- High school diploma or equivalent
- 1+ years hospitality/customer service experience
- Strong communication and conflict resolution skills
- Proficiency in PMS software (Opera preferred)
- Flexible availability for evening/night shifts
- Basic computer literacy and cash handling abilities
- Ability to work independently during off-peak hours