Job Description
Are you looking to launch a career in the vibrant hospitality industry without prior experience? Grand View Hotels & Resorts is seeking enthusiastic individuals to join our dynamic team as part-time Front Desk Associates in the heart of Minneapolis. We believe in fostering talent from within, offering a supportive environment where your potential is recognized and your growth is our priority.
In this role, you will be the first point of contact for our valued guests, setting the tone for their entire stay. Whether you are organizing check-ins, answering inquiries, or ensuring our lobby is welcoming, your positive energy will make a difference every day.
Why Join Us?
- Competitive hourly pay with performance bonuses.
- No prior experience required – full training provided.
- Flexible scheduling for students and those seeking work-life balance.
- Employee discounts on hotel stays and dining.
- Career advancement opportunities within the hospitality sector.
We are looking for individuals who are reliable, friendly, and eager to learn. If you are ready to start your journey in the hospitality industry, we want to hear from you!
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to all guests, managing check-ins and check-outs efficiently.
- Guest Services: Handle guest inquiries via phone, email, and in-person, providing accurate information about local attractions and hotel amenities.
- Administrative Support: Process payments, maintain accurate guest records, and handle reservations with attention to detail.
- Facility Maintenance: Monitor the lobby and common areas to ensure cleanliness and a welcoming atmosphere.
- Problem Solving: Address guest concerns or issues promptly and escalate complex matters to the management team when necessary.
Qualifications
- Entry Level Friendly: No prior hotel experience is required; we value attitude over experience.
- Communication Skills: Excellent verbal and written communication skills in English.
- Interpersonal Skills: A friendly, outgoing personality with a genuine desire to help others.
- Reliability: Punctual and dependable with a flexible schedule to accommodate varying business needs.
- Technical Proficiency: Basic computer skills and the ability to learn new property management software quickly.