Job Description
Welcome to the Grand Hyatt San Diego, where luxury meets the vibrant energy of the West Coast. We are currently seeking a passionate and energetic Hotel Front Desk Associate to join our world-class team. Whether you are just starting your career in hospitality or looking for a fresh start, we provide comprehensive training and a supportive environment to help you thrive.
Why Choose Us?
- Premium Training: No prior experience? No problem. Our mentorship program ensures you become a hospitality pro.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Amazing Benefits: Health, dental, vision, and generous employee discounts.
Discover your potential in the heart of downtown San Diego.
Responsibilities
- Greet and welcome guests warmly, ensuring a positive first impression.
- Assist with check-in and check-out procedures efficiently and accurately.
- Answer incoming phone calls and respond to guest inquiries via email or chat.
- Manage room keys, process payments, and handle small cash transactions.
- Maintain a pristine and welcoming lobby environment.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or equivalent (GED).
- Strong interpersonal and communication skills.
- A friendly, outgoing, and service-oriented attitude.
- Ability to stand for extended periods and lift moderate weight (up to 25 lbs).
- Flexibility to work varying shifts, including weekends and holidays.
- Basic computer proficiency.