Job Description
Are you looking for a dynamic part-time role in the hospitality industry? The Grand Plaza Hotel & Suites is currently seeking enthusiastic individuals to join our front desk and support team in Wichita, Kansas.
Whether you are starting your career or looking for flexible work, we offer no experience required training and a welcoming environment. Enjoy competitive hourly pay, employee discounts, and the chance to provide exceptional service to our guests.
Why Join Us?
- Flexible Scheduling: Perfect for students or those seeking work-life balance.
- No Experience Needed: We provide comprehensive on-the-job training.
- Great Pay: Competitive hourly rates plus potential tips.
- Modern Workplace: Join a team that values professionalism and growth.
Responsibilities
- Greet and welcome guests warmly upon arrival and departure.
- Check guests in and out efficiently using hotel management software.
- Answer incoming phone calls and respond to emails promptly.
- Handle guest inquiries, requests, and complaints with a positive attitude.
- Maintain the cleanliness and organization of the front desk and lobby area.
- Process payments and reconcile daily transactions accurately.
- Assist with luggage handling and transportation coordination when necessary.
Qualifications
- No prior hospitality experience required (Entry-Level Friendly).
- Must be at least 18 years of age.
- Strong communication and interpersonal skills.
- Ability to stand for extended periods and lift moderate amounts of weight.
- Reliable and punctual with a professional appearance.
- Basic computer proficiency and typing skills.
- High school diploma or GED equivalent.