Job Description
Are you a hospitality enthusiast looking for a rewarding career with immediate financial relief? The Louisville Grand Hotel is currently seeking a dedicated Front Desk Associate to join our dynamic team. We pride ourselves on providing exceptional guest experiences and offer our employees weekly pay to ensure your hard work is rewarded on time, every time.
Located in the heart of downtown Louisville, our hotel offers a modern, upscale environment where you can thrive professionally and personally. We are looking for individuals who are reliable, friendly, and passionate about service excellence.
Why Join Us?
- Weekly Paychecks: Get paid every week with no waiting.
- Competitive hourly rate ($18.00 - $25.00).
- Comprehensive health benefits package.
- Employee discounts on dining and room stays.
- Opportunities for career advancement within the hotel group.
Responsibilities
- Greet and welcome guests warmly, checking them in efficiently while maintaining a professional demeanor.
- Manage guest accounts, process payments, and handle inquiries regarding local attractions and services.
- Resolve guest complaints and issues promptly to ensure 100% guest satisfaction.
- Monitor the front desk area to ensure security and safety protocols are followed at all times.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
- Maintain accurate records of guest interactions and transactions.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in hospitality, customer service, or hotel operations is preferred but not mandatory.
- Strong verbal communication and interpersonal skills.
- Proficiency with hotel property management systems (PMS) is a plus.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Must be able to stand for extended periods and lift moderate weights.