Job Description
Welcome to Horizon Hospitality Group, where we define excellence in the travel and accommodation industry. We are currently seeking dynamic and service-oriented individuals to join our expanding team as Hotel Front Desk Associates.
We understand that not everyone has a resume full of hotel experience. That is why we are proud to offer no experience required positions, complete with weekly pay and comprehensive on-the-job training. If you are looking for a stable career in a vibrant city with flexible scheduling, this is the perfect opportunity for you.
As a member of our team, you will be the first point of contact for our guests, ensuring their stay is comfortable, memorable, and seamless. We value a positive attitude and a strong work ethic above all else.
Responsibilities
- Check guests in and out efficiently using property management software (training provided).
- Answer incoming phone calls and respond to guest inquiries via email and chat promptly.
- Maintain a clean, organized, and welcoming reception area at all times.
- Assist guests with directions, local recommendations, and special requests.
- Process payments accurately and handle cash or credit transactions securely.
- Collaborate with housekeeping and maintenance teams to resolve any guest issues quickly.
- Uphold all company policies and safety regulations.
Qualifications
- High school diploma or equivalent is preferred but not mandatory.
- Must be at least 18 years of age.
- Excellent communication skills with a friendly and professional demeanor.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Basic computer literacy and typing skills.
- A valid driver's license is a plus but not required.