Job Description
Grand Horizon Hotels & Resorts is currently seeking a visionary Hotel General Manager to lead our flagship property in the heart of Chicago. We are committed to delivering world-class hospitality experiences and are looking for a leader who embodies excellence, innovation, and a passion for service.
If you are ready to take your career to the next level in a dynamic, high-energy environment, we want to hear from you. This is an urgent hire opportunity for a seasoned professional to drive operational excellence and elevate our guest experience standards.
Responsibilities
- Oversee all daily operations of the hotel, including front office, housekeeping, food & beverage, and maintenance.
- Manage the hotel's P&L, ensuring profitability through effective budgeting and cost control strategies.
- Ensure 100% guest satisfaction by personally responding to VIP requests and resolving complex issues.
- Lead, mentor, and develop a diverse team of hospitality professionals to foster a culture of excellence.
- Coordinate with corporate management to ensure alignment with brand standards and strategic goals.
- Implement and monitor marketing initiatives to drive occupancy and revenue growth.
- Maintain strict compliance with all local, state, and federal regulations and safety protocols.
Qualifications
- Minimum of 5 years of progressive experience in hotel management, preferably in a luxury or upscale property.
- Proven track record of successfully managing P&L and driving revenue growth.
- Strong leadership and interpersonal skills with the ability to motivate a large team.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
- Flexibility to work evenings, weekends, and holidays as required by the industry.
- Proficient in hotel management software (e.g., Opera, Micros) and MS Office suite.
- Valid driver’s license and reliable transportation.