Job Description
Join our award-winning luxury waterfront hotel in Baltimore's Inner Harbor as we seek an innovative Hotel General Manager to lead our operations. As a leader in the Grand Harbor portfolio, you'll shape the guest experience while driving revenue growth and team excellence. We offer competitive compensation, comprehensive benefits, and a dynamic work environment in one of America's most vibrant cities.
What We Offer:
- Industry-leading compensation package with performance bonuses
- Health, dental, and vision insurance
- 401(k) with company match
- Professional development opportunities
- Exclusive employee discounts on hotel stays worldwide
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, F&B, and engineering departments
- Develop and implement strategic business plans to achieve revenue and profitability targets
- Lead, mentor, and develop a team of 100+ hospitality professionals
- Ensure exceptional guest satisfaction through personalized service initiatives
- Manage budgeting, financial forecasting, and cost control measures
- Coordinate with sales and marketing teams to drive occupancy and revenue
- Ensure compliance with health, safety, and brand standards
Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum 7+ years hotel management experience, including 2+ years as GM/DGM
- Proven track record of exceeding financial targets and KPIs
- Expert knowledge of hotel P&L statements and revenue management
- Strong leadership skills with experience developing high-performing teams
- Exceptional communication and problem-solving abilities
- Valid Maryland hospitality license or ability to obtain promptly