Job Description
Join the dynamic team at Jacksonville Luxury Suites & Spa, where we redefine hospitality excellence in the heart of Florida. We are seeking a visionary Hotel General Manager to oversee our operations and ensure our guests receive an unparalleled experience. If you are a results-driven leader with a passion for service, we want to hear from you.
As the General Manager, you will be the face of our brand, responsible for the strategic direction and day-to-day operations of our prestigious property. You will lead a diverse team of dedicated professionals committed to maintaining our high standards of quality and guest satisfaction.
Responsibilities
- Oversee all daily hotel operations, including front desk, housekeeping, maintenance, and food & beverage services.
- Develop and implement strategic business plans to drive revenue growth and maximize profitability.
- Maintain high standards of guest satisfaction through exceptional service delivery and conflict resolution.
- Manage the budget, forecasting, and financial reporting to ensure fiscal responsibility.
- Recruit, train, and mentor staff to foster a positive and productive work environment.
- Ensure compliance with all local, state, and federal regulations, including health and safety codes.
- Build and maintain strong relationships with local vendors and partners.
Qualifications
- Minimum of 5 years of experience in hotel management or luxury hospitality operations.
- Proven track record of success in driving revenue and managing budgets.
- Strong leadership and interpersonal communication skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Proficiency in property management systems (PMS) and Microsoft Office Suite.
- Associate’s or Bachelor’s degree in Hospitality Management or a related field is preferred.