Job Description
Welcome to The Grand Wichita Hotel, where we pride ourselves on delivering exceptional guest experiences and maintaining a standard of excellence in the hospitality industry. We are currently seeking a passionate and experienced Hotel General Manager to lead our dedicated team and ensure the seamless operation of our property.
If you are a leader who thrives in a fast-paced environment and has a knack for creating memorable guest stays, we want to hear from you. Join us in shaping the future of hospitality in Wichita.
Responsibilities
- Oversee all daily hotel operations, including front desk, housekeeping, and maintenance.
- Manage financial performance, including budgeting, forecasting, and P&L analysis.
- Ensure high standards of guest satisfaction and service quality at all times.
- Recruit, train, and supervise staff to foster a positive and productive work environment.
- Handle guest inquiries, complaints, and special requests with professionalism and grace.
- Enforce all safety, health, and security policies and procedures.
- Coordinate with vendors and suppliers to ensure optimal inventory and service levels.
Qualifications
- Minimum of 5 years of experience in hotel management or a related field.
- Proven track record of financial management and staff leadership.
- Strong knowledge of hospitality software and property management systems.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- High school diploma or equivalent; Bachelor's degree in Hospitality Management preferred.
- Certification in hospitality (e.g., CHIA) is a plus.