Job Description
Join our award-winning team at the Omaha Grand Hotel! We're seeking enthusiastic individuals with no prior experience to kickstart their hospitality careers. As a Front Desk Agent, you'll be the first point of contact for our guests, delivering exceptional service while receiving paid training. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold strict cleanliness and safety standards
- Assist with luggage and valet services
Qualifications
- No experience required – we provide comprehensive training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends and holidays
- Professional appearance and positive attitude
- Must pass background check