Job Description
Join our award-winning luxury hotel in Albuquerque's vibrant downtown as we seek a dynamic Hotel General Manager to lead our operations. This immediate hire opportunity offers competitive compensation, comprehensive benefits, and the chance to shape guest experiences at New Mexico's premier hospitality destination. We're looking for a seasoned leader ready to elevate our service standards while driving revenue growth and team excellence.
As General Manager, you'll oversee all hotel operations including front desk, housekeeping, F&B, and sales departments. Our Albuquerque location puts you in the heart of the city's cultural district, with easy access to Old Town, Sandia Peak, and the International Balloon Fiesta. This role reports directly to Regional VP and offers clear pathways for career advancement within our expanding portfolio.
Responsibilities
- Direct all hotel operations ensuring exceptional guest satisfaction and service delivery
- Develop and implement strategic business plans to drive revenue growth and market share
- Manage P&L responsibilities including budgeting, forecasting, and cost control
- Lead, mentor, and develop high-performing department heads and staff teams
- Oversee property maintenance and ensure compliance with brand standards
- Build strong relationships with corporate clients, event planners, and community partners
- Drive sales initiatives through digital marketing, partnerships, and direct sales efforts
- Implement sustainable practices and green initiatives across property operations
Qualifications
- Bachelor's degree in Hospitality Management or related field (MBA preferred)
- Minimum 7+ years progressive hotel management experience with luxury brands
- Proven track record in P&L management exceeding $10M annual revenue
- Strong expertise in revenue management systems (e.g., IDeaS, Duetto)
- Exceptional leadership skills with ability to develop diverse teams
- Knowledgeable of Albuquerque tourism market and regional attractions
- Valid New Mexico hospitality certification (or ability to obtain within 30 days)
- Proficiency in Opera PMS, Microsoft Office Suite, and hotel analytics tools