Job Description
Are you ready to lead a world-class hospitality team in the heart of San Francisco?
The Grand Union Hotel is looking for a visionary Hotel General Manager to oversee our prestigious property. We are dedicated to providing exceptional guest experiences and fostering a culture of excellence within our team. If you have a passion for luxury service and operational excellence, we want to hear from you.
Join us in creating unforgettable memories for our guests while leading a diverse and talented team in one of the most vibrant cities in the world.
Responsibilities
- Oversee all daily operations of the hotel, including front desk, housekeeping, and food & beverage services.
- Develop and implement strategies to drive revenue and maximize occupancy rates.
- Lead, train, and mentor staff to ensure high standards of service and performance.
- Manage the budget, P&L, and financial reporting with precision.
- Build and maintain strong relationships with guests and local business partners.
- Ensure full compliance with health, safety, and sanitation regulations.
- Handle high-level guest complaints and resolve issues efficiently to maintain our reputation.
Qualifications
- Minimum of 5 years of progressive experience in hospitality management.
- Proven track record of managing hotel operations and driving revenue growth.
- Strong knowledge of hotel management software (e.g., Opera, Micros).
- Excellent leadership, communication, and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Bachelor’s degree in Hospitality Management or related field preferred.