Job Description
Join our award-winning team at Coastal Hotels Group in Jacksonville, FL and experience the best in hospitality with weekly pay! We're seeking passionate Hotel Guest Agents to deliver exceptional guest experiences at our premier riverfront location. Enjoy competitive wages, flexible scheduling, and immediate opportunities for career advancement in the thriving Florida hospitality industry.
Responsibilities
- Efficiently manage guest check-in/check-out processes using PMS systems
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Execute upselling strategies for room upgrades and amenities
- Participate in daily shift briefings and training sessions
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficient in property management systems (Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid Florida driver's license (if required for shuttle duties)
- High school diploma or equivalent required