Job Description
Join the Apex Team in Raleigh, NC!
We are currently seeking a dedicated and professional Front Desk Agent to join our growing hospitality team. If you are looking for a stable job with weekly pay and flexible shift work options, this is the perfect opportunity for you. We pride ourselves on providing exceptional guest experiences and offer a supportive work environment for all employees.
Why Apply?
- Weekly Payroll for your hard work.
- Flexible Shift Schedules (Day/Night shifts available).
- Professional Training & Development.
- Discounted rates at partner hotels.
Responsibilities
- Greet and welcome guests upon arrival with a warm and professional demeanor.
- Manage front desk operations including check-in, check-out, and room assignments efficiently.
- Answer incoming phone calls and emails promptly, transferring messages to appropriate departments.
- Handle cash transactions, process payments, and balance the daily shift.
- Assist with concierge services, including local recommendations and directions.
- Maintain a clean and organized front desk area and lobby space.
- Monitor security systems and report any facility issues to management immediately.
Qualifications
- High school diploma or GED required.
- Previous experience as a Front Desk Agent, Receptionist, or in customer service is preferred.
- Excellent verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and property management systems.
- Ability to work flexible hours, including weekends, nights, and holidays.
- Strong problem-solving abilities and attention to detail.
- Valid Driver’s License is a plus.