Job Description
Launch your hospitality career at Grand Plaza Oakland! We're seeking passionate individuals to join our award-winning team as Guest Service Agents. No experience required—just your positive attitude and dedication to creating memorable guest experiences. Enjoy competitive pay, comprehensive benefits, and opportunities for growth within our renowned hotel chain.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments using hotel software
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards through consistent service delivery
Qualifications
- No prior experience necessary – training provided!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic computer proficiency
- Valid California driver's license preferred