Job Description
Join our award-winning team at Grand Horizon Hotel in Phoenix! We're seeking enthusiastic individuals with no prior experience to kickstart their hospitality careers. This is your opportunity to work in a dynamic environment while developing customer service skills that last a lifetime. Enjoy competitive pay, comprehensive training, and immediate benefits including free meals and employee discounts. Apply today and start your journey in one of Arizona's most iconic hotels!
Responsibilities
- Provide exceptional guest service at check-in/check-out, ensuring smooth transitions
- Manage reservations, room assignments, and billing inquiries with precision
- Address guest concerns promptly and escalate issues to management when necessary
- Collaborate with housekeeping, maintenance, and food service teams
- Maintain accurate guest records and follow all hotel security protocols
- Process payments and operate front desk systems efficiently
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (GED accepted)
- Strong communication skills and a positive attitude
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy and comfort with multitasking
- Valid Arizona driver's license (if required for local errands)
- Ability to stand for extended periods and lift up to 25 lbs