Job Description
Join our award-winning team at Grandview Hospitality Group! We're seeking passionate individuals to kickstart their hospitality careers with no prior experience required. As a Hotel Guest Services Associate, you'll be the welcoming face of our premium Seattle property, delivering exceptional guest experiences while receiving comprehensive paid training. We offer competitive benefits, career growth opportunities, and a supportive team environment.
Why Join Us?
• Industry-leading onboarding program
• Health insurance, 401K matching, and paid time off
• Opportunities for advancement to management roles
• Work in downtown Seattle's vibrant tourism district
Responsibilities
- Check in/out guests efficiently with our property management system
- Handle guest inquiries and resolve service issues proactivelyProcess payments and manage cash drawer with precision
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain immaculate front desk appearance
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent (GED accepted)
- Zero hospitality experience required – we train all new hires!
- Exceptional communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy and comfort with technology
- Positive attitude and problem-solving mindset
- Availability to work weekends, holidays, and flexible shifts
- Must pass background check and drug screening