Job Description
Join our award-winning downtown Charlotte hotel and experience the future of hospitality work! We're seeking energetic Guest Services Associates to deliver exceptional guest experiences while enjoying industry-leading daily pay. This is your chance to earn cash every single day while working in a luxurious, high-energy environment. Perfect for students, gig workers, or hospitality professionals seeking flexible schedules. No more waiting for biweekly paychecks – your hard work is rewarded instantly!
Why Choose Us?
- Daily pay via instant transfer (no hidden fees)
- Complimentary hotel meals during shifts
- Free parking and transit benefits
- Opportunities for permanent placement
- Modern, tech-forward workplace
Responsibilities
- Deliver warm, personalized check-in/check-out experiences
- Handle guest inquiries and resolve service issues proactively
- Process payments and manage cash drawer with precision
- Coordinate with housekeeping and maintenance teams
- Operate property management systems efficiently
- Upsell premium amenities and services
- Maintain pristine lobby and common areas
Qualifications
- Minimum 1 year hotel/casino customer service experience
- Proficient with Opera or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to stand for extended periods
- Valid NC Food Handler's certification (or obtain within 30 days)
- Flexible availability including nights/weekends
- Basic math and cash handling proficiency
- Positive attitude with service-oriented mindset