Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic Guest Services Associates to join our Columbus hotel team. No prior experience required—we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our award-winning organization.
What We Offer:
- Comprehensive paid training program
- Health, dental, and vision benefits (full-time)
- Employee discounts on hotel stays and dining
- Career development programs
- Inclusive, supportive work environment
Responsibilities
- Warmly welcome and assist hotel guests with check-in/check-out processes
- Handle guest inquiries via phone, email, and in-personMaintain accurate reservation and billing records
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Uphold exceptional cleanliness and safety standards
- Resolve guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent (GED)
- No hospitality experience required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Attention to detail and problem-solving mindset
- Positive attitude and team player mentality