Job Description
Join our award-winning team at Grand Hospitality Group and kickstart your career in the heart of Columbus, GA! We're urgently seeking passionate hospitality professionals to fill immediate full-time positions at our premium downtown hotel. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your talents shine. Apply today and start your journey with us!
Responsibilities
- Deliver exceptional guest experiences through personalized service and attention to detail
- Manage front desk operations including check-ins, check-outs, and reservation management
- Coordinate with housekeeping and maintenance teams to ensure flawless room preparation
- Handle guest inquiries and resolve concerns promptly with a solutions-oriented approach
- Assist with event setup and execution for conferences and social gatherings
- Maintain accurate records of guest feedback and service metrics
- Adhere to all safety, hygiene, and brand standards
Qualifications
- Minimum 1 year of hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency with reservation systems (e.g., Opera, Marriott Bonvoy)
- High school diploma or equivalent required
- Valid driver's license and reliable transportation
- Ability to lift up to 25 pounds and stand for extended periods
- Positive attitude with a passion for hospitality excellence