Job Description
Launch your hospitality career in the vibrant heart of Memphis! We're seeking enthusiastic Front Desk Agents to be the welcoming face of our boutique hotel in downtown's entertainment district. No experience required – we provide comprehensive training to develop your skills in guest relations, reservations, and hotel operations. Join our team dedicated to creating memorable experiences for visitors exploring the city's rich musical heritage and Southern charm.
Why Join Us?
- Competitive hourly pay plus daily tips
- Free meals during shifts
- Employee discounts on local attractions
- Clear career advancement path
- Supportive team environment
Responsibilities
- Greet all guests with genuine warmth and professionalism
- Manage check-in/check-out procedures efficientlyHandle guest inquiries and resolve issues promptlyProcess payments and maintain accurate recordsCoordinate with housekeeping and maintenance teamsOperate hotel management softwareMemorize hotel amenities and local attractionsMaintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent
- Exceptional communication skills
- Positive attitude and service-oriented mindset
- Ability to work flexible shifts (nights/weekends)
- Basic computer literacy
- Attention to detail and accuracy
- Willingness to learn hotel systems
- Ability to stand for extended periods