Job Description
Welcome to Grand Horizon Hotel & Resort, where hospitality meets luxury. We are currently seeking enthusiastic, entry-level professionals to join our dynamic team in Tampa. If you are looking for a rewarding career in the hospitality industry with opportunities for rapid growth, this is the place for you.
As a member of our staff, you will be the face of our brand, ensuring every guest has a memorable stay. We provide comprehensive training and a supportive work environment, making us the perfect choice for recent graduates or those looking to switch careers.
What We Offer:
- Competitive hourly pay starting at $15.00
- Health, dental, and vision insurance options
- Employee discounts on dining and amenities
- Flexible scheduling and career advancement opportunities
Responsibilities
- Provide exceptional customer service by greeting guests warmly and answering inquiries.
- Assist in the daily operations of the front desk, including check-ins, check-outs, and managing reservations.
- Maintain the cleanliness and organization of the lobby, public areas, and restrooms.
- Support the housekeeping department by reporting maintenance issues and preparing rooms.
- Handle incoming phone calls and emails professionally, directing messages to the appropriate departments.
- Collaborate with the culinary and housekeeping teams to ensure seamless guest experiences.
Qualifications
- High school diploma or GED equivalent is preferred but not required.
- Strong communication skills and a friendly, approachable demeanor.
- Ability to work a flexible schedule, including weekends, nights, and holidays.
- Basic computer proficiency and willingness to learn hotel management software.
- A valid driver's license may be required for local driving tasks.