Job Description
Join our award-winning team at Grand Plaza Hotel, Wichita's premier luxury destination! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in the heart of Kansas. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. Apply today and become part of our family committed to excellence!
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations and ensure accurate room assignments
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain financial records
- Upsell hotel amenities and services
- Maintain cleanliness and organization of front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with hotel management software (e.g., Opera)
- Basic knowledge of local attractions and services
- Valid Kansas driver's license (if required for shuttle duties)