Job Description
Welcome to Riverside Luxury Hospitality, where we redefine the art of hospitality in the heart of Jacksonville. We are currently seeking a visionary and dedicated Hotel Manager to lead our esteemed property.
In this pivotal role, you will oversee daily operations, ensure the highest standards of guest satisfaction, and foster a positive work environment for our diverse team. If you have a passion for creating memorable guest experiences and thrive in a dynamic, fast-paced setting, we want to meet you.
Why Join Us?
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous employee discount on stays and dining.
- Professional development opportunities.
Responsibilities
- Oversee all front-of-house and back-of-house operations to ensure seamless guest experiences.
- Manage and mentor a diverse team of housekeeping, front desk, and culinary staff.
- Monitor and control operating costs, including labor, utilities, and supplies, to maximize profitability.
- Ensure compliance with all local, state, and federal regulations, including health and safety codes.
- Handle high-level guest relations, including resolving complex complaints and soliciting feedback.
- Coordinate with the sales and marketing team to drive occupancy rates and revenue.
- Conduct regular inspections of the property to maintain the highest standards of cleanliness and aesthetics.
Qualifications
- Minimum of 3-5 years of progressive experience in hotel management or a related field.
- Proven track record in managing P&L, budgeting, and forecasting.
- Strong leadership and interpersonal communication skills.
- Flexibility to work evenings, weekends, and holidays as required.
- Proficiency in property management systems (e.g., Opera, Micros) and MS Office Suite.
- A valid Hospitality Management degree or equivalent certification is preferred.
- CPR and First Aid certification is a plus.