Job Description
Join Atlanta's premier luxury hospitality destination as our Hotel Manager! At Grand Hospitality Group, we're redefining luxury experiences in the heart of the city. We're seeking a dynamic leader to oversee daily operations, drive guest satisfaction, and elevate our service standards. If you're passionate about creating memorable moments and thrive in a fast-paced environment, this is your opportunity to shine in Atlanta's vibrant hospitality scene.
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, and guest services
- Develop and implement strategic initiatives to enhance guest experiences
- Manage staff scheduling, training, and performance evaluations
- Monitor financial performance including budgeting and expense control
- Ensure compliance with health, safety, and brand standards
- Resolve guest concerns promptly and maintain high satisfaction scores
- Collaborate with sales and marketing teams for revenue growth
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years hotel management experience in luxury properties
- Proven track record in team leadership and staff development
- Strong financial acumen with budget management experience
- Exceptional problem-solving and conflict resolution skills
- Deep knowledge of Atlanta's hospitality market and trends
- Proficiency in hotel management software systems
- Valid Georgia hospitality certification preferred