Job Description
Join our award-winning luxury hotel in the heart of Dallas! As Hotel Manager, you'll lead our exceptional team to deliver world-class hospitality experiences. We offer competitive compensation, comprehensive benefits, and career growth opportunities in one of America's most dynamic cities. If you're passionate about creating memorable guest experiences and driving operational excellence, we want to meet you.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and guest services
- Develop and implement strategic business plans to maximize revenue and occupancy
- Manage team recruitment, training, and performance evaluation
- Ensure compliance with brand standards and local regulations
- Handle guest complaints and resolve service issues promptly
- Collaborate with marketing team to drive guest acquisition and loyalty
- Monitor budget performance and cost control measures
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years progressive hotel management experience
- Proven track record in revenue management and P&L oversight
- Strong leadership and team development skills
- Excellent communication and conflict resolution abilities
- Knowledge of hotel management systems (Opera, etc.)
- Texas Food Handler and Alcohol Service certification
- Ability to work flexible shifts including nights/weekends