Job Description
Are you a passionate hospitality professional looking to lead a world-class team? Ocean Breeze Hospitality Group is seeking a dedicated Hotel Manager for our stunning oceanfront property in Miami. We are committed to excellence and are looking for a leader who can drive our guest satisfaction scores to new heights.
In this pivotal role, you will be the heartbeat of our hotel, ensuring every guest leaves with unforgettable memories. We offer a competitive salary, comprehensive benefits, and a vibrant work culture in one of the world's most exciting cities. If you are ready to showcase your skills in a premium environment, we invite you to apply today.
Responsibilities
- Operational Leadership: Oversee all daily hotel operations, including front desk, housekeeping, and food & beverage to ensure seamless service delivery.
- Guest Experience: Maintain the highest standards of guest relations, personally addressing VIP inquiries and resolving complex issues efficiently.
- Team Management: Recruit, train, motivate, and supervise staff, fostering a positive and inclusive workplace environment.
- Financial Oversight: Monitor budget variances, manage P&L statements, and implement cost-control measures to maximize profitability.
- Compliance: Ensure strict adherence to health, safety, and sanitation regulations, as well as company policies and procedures.
- Marketing: Collaborate with marketing teams to promote hotel amenities, packages, and local events to drive occupancy.
- Vendor Relations: Manage relationships with external vendors and contractors to ensure quality standards are met.
Qualifications
- Experience: Minimum of 5 years in hotel management or a related hospitality role, with a proven track record of success.
- Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
- Leadership Skills: Strong ability to lead, mentor, and develop diverse teams to achieve operational goals.
- Communication: Excellent verbal and written communication skills with a professional and polished demeanor.
- Problem Solving: Ability to think critically and make quick decisions under pressure to resolve guest and operational issues.
- Availability: Must be flexible to work weekends, holidays, and evenings as required.
- Software: Proficiency in Property Management Systems (PMS) such as Opera or Cloudbeds.