Job Description
Are you passionate about hospitality and looking for your next big opportunity?
Grand Harbor Hospitality Group is currently urgently hiring dedicated professionals for our premium hotel properties in Baltimore, MD. Join a team that values excellence, innovation, and guest satisfaction above all else.
We are seeking dynamic individuals to fill various roles within our hotel operations, ranging from management to front-of-house service. If you are ready to advance your career in a fast-paced environment, we want to hear from you.
Responsibilities
- Oversee daily hotel operations to ensure seamless guest experiences.
- Maintain high standards of cleanliness, safety, and security throughout the property.
- Manage and train hotel staff, including front desk, housekeeping, and culinary teams.
- Handle guest inquiries, complaints, and special requests with a focus on resolution and satisfaction.
- Coordinate with vendors and suppliers to ensure inventory levels are optimal.
- Monitor financial performance, including budget adherence and revenue generation.
- Participate in marketing initiatives and community events to promote the hotel brand.
Qualifications
- High school diploma or GED required; Associate’s or Bachelor’s degree in Hospitality Management is a plus.
- Minimum of 2-3 years of experience in the hospitality industry, preferably in a management role.
- Strong leadership and interpersonal communication skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Proficiency in hotel management software (PMS) and MS Office suite.
- Ability to remain calm under pressure and solve problems efficiently.