Job Description
Join our dynamic hospitality team at Grand City Hotels! We're seeking enthusiastic Night Shift Associates to deliver exceptional guest experiences while our city sleeps. No prior hotel experience required – we provide comprehensive training for motivated individuals ready to start their hospitality career. Enjoy competitive pay, flexible schedules, and a supportive work environment in Chicago's vibrant downtown.
Why Work With Us?
- Comprehensive paid training program
- Health benefits and 401(k) matching
- Employee discounts on hotel stays and dining
- Clear career advancement paths
- Collaborative team culture focused on growth
Responsibilities
- Greet and assist guests with check-in/check-out procedures during overnight hours
- Monitor hotel security systems and respond to guest safety concerns
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle guest inquiries and resolve issues promptly
- Perform nightly audits and report preparation
- Maintain cleanliness and organization of public areas
- Assist with emergency protocols and incident reporting
Qualifications
- High school diploma or equivalent (GED)
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and comfort with reservation systems
- Strong communication and customer service skills
- Ability to stand/walk for extended periods
- Must pass background check and drug screening
- Valid work authorization in the United States