Job Description
Join our vibrant team at Grand City Hotels as a Night Shift Associate! Perfect for night owls and career changers, this entry-level role requires no prior experience – just your dedication to exceptional guest service. Enjoy competitive pay, comprehensive training, and a supportive work environment while working overnight hours. Be the backbone of our hotel operations during the quietest hours, ensuring guests feel safe and welcomed 24/7.
Why work with us?
- Full-time schedule with consistent weekly hours
- Free hotel discounts worldwide after 90 days
- Clear career advancement path to management
- Health, dental, and vision benefits available
- Employee recognition programs
Responsibilities
- Provide 24/7 front desk coverage with professional guest check-in/check-out
- Monitor security systems and respond to emergency protocols
- Manage overnight guest inquiries and resolve issues promptly
- Perform routine guest room inspections and maintenance checks
- Coordinate with housekeeping and security teams
- Process payments and manage cash drawer operations
- Document all guest interactions and incidents accurately
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and customer service skills
- Ability to work independently during overnight hours
- Basic computer literacy and comfort with reservation systems
- Flexibility to work weekends, holidays, and overnight shifts
- Valid driver's license (for property errands if needed)