Job Description
Are you looking for a role that gives you your weekends off? Grand Plaza Hospitality is seeking a dynamic and detail-oriented Shift Manager to lead our team during the busy weekend periods. We pride ourselves on providing exceptional guest experiences and fostering a supportive work environment. If you have a passion for hospitality and leadership, this is the perfect opportunity for you.
As a Weekend Shift Manager, you will be the face of our hotel, ensuring our guests enjoy a seamless stay while managing a dedicated team. We offer a competitive salary, comprehensive benefits, and a schedule that respects your personal time.
Responsibilities
- Oversee daily hotel operations during weekend shifts to ensure smooth functionality and high service standards.
- Manage front desk operations, including check-ins, check-outs, and reservation management.
- Supervise housekeeping and maintenance staff to maintain impeccable cleanliness and facility readiness.
- Handle guest inquiries, complaints, and emergencies with professionalism and empathy.
- Conduct morning shift briefings and train staff on safety protocols and service excellence.
- Monitor inventory levels and coordinate with vendors for supplies.
- Enforce company policies and security procedures to ensure a safe environment.
Qualifications
- High school diploma or equivalent; associate degree in Hospitality or Business preferred.
- Minimum of 2 years of experience in hotel operations or front desk management.
- Strong leadership and interpersonal communication skills.
- Must be available to work weekends, holidays, and rotating shifts.
- Familiarity with PMS (Property Management Systems) is a plus.
- Ability to work well under pressure and resolve conflicts effectively.