Job Description
We are seeking a dynamic and experienced Hotel Shift Manager to lead our operations in the heart of New York City. If you thrive in a fast-paced environment and are looking for a position that offers weekly pay and clear career advancement, we want to hear from you.
As a Shift Manager, you will oversee daily hotel operations, ensuring our guests receive the world-class service they expect. We value reliability and commitment, making this an ideal opportunity for those seeking stability in the hospitality industry.
Why Join Us?
- Weekly Paychecks: Get paid every week on time, no waiting.
- Competitive Rates: Earn between $18.00 and $22.00 per hour based on experience.
- Flexible Shifts: Opportunities available for day and night shifts.
- Professional Growth: Clear pathways to General Management roles.
Responsibilities
- Manage front desk operations and ensure efficient guest check-ins and check-outs.
- Handle guest complaints and inquiries with professionalism and empathy to ensure satisfaction.
- Supervise front desk staff, housekeeping, and maintenance teams during your shift.
- Ensure strict adherence to company policies, safety regulations, and brand standards.
- Process daily financial transactions and accurately manage cash drawers and deposits.
- Train new employees on hotel procedures, PMS software, and service standards.
- Conduct nightly security checks, facility inspections, and closing procedures.
Qualifications
- Minimum of 2 years of experience in hotel management, front desk operations, or hospitality supervision.
- High school diploma or equivalent; Associate’s degree in Hospitality Management preferred.
- Must be available to work flexible shifts, including weekends, holidays, and nights.
- Strong knowledge of hotel PMS software (e.g., Oracle, Fidelio, or similar).
- Excellent communication skills and the ability to solve problems under pressure.
- Ability to lift up to 25 lbs and stand for extended periods.