Job Description
Are you looking for a dynamic career in the hospitality industry? Grand Harbor Inn & Suites is seeking a dedicated Hotel Shift Supervisor to join our team in beautiful San Diego, CA.
We pride ourselves on providing exceptional guest experiences and a supportive work environment. As a Shift Supervisor, you will play a crucial role in ensuring our hotel runs smoothly, assisting guests with check-ins and check-outs, and managing daily operations.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Comprehensive benefits package (Medical, Dental, Vision)
- Employee discounts on stays and dining
- Opportunities for career advancement within the hospitality sector
If you have a passion for customer service and are ready to take on a leadership role, we want to hear from you!
Responsibilities
- Greet and welcome guests warmly upon arrival, managing check-in and check-out procedures efficiently.
- Handle guest inquiries, complaints, and requests professionally to ensure high satisfaction levels.
- Monitor hotel security and safety protocols to ensure a secure environment for all guests and staff.
- Perform daily opening and closing duties, including cash handling, lock checks, and facility inspections.
- Assist in training new staff members and enforcing company policies and standards.
- Maintain a clean and organized front desk and lobby area.
- Coordinate with housekeeping and maintenance teams to address guest needs promptly.
Qualifications
- High School Diploma or GED required.
- Previous experience in hospitality or customer service is preferred but not required (Entry Level Friendly).
- Excellent communication and interpersonal skills.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Proficiency with POS systems and hotel management software is a plus.
- Must be at least 18 years of age.
- Strong problem-solving abilities and a positive attitude.