Job Description
Join our award-winning Wichita hotel as a Full-Time Hospitality Manager! We're seeking a dynamic professional to elevate guest experiences while driving operational excellence. This premier opportunity offers competitive compensation, comprehensive benefits, and career advancement within our luxury brand. Lead a passionate team in delivering exceptional service in the heart of Kansas.
Responsibilities
- Oversee daily hotel operations ensuring impeccable service standards
- Manage staff scheduling, training, and performance evaluations
- Optimize guest satisfaction through personalized experiences and issue resolution
- Develop and implement revenue management strategies for maximum profitability
- Coordinate with housekeeping, maintenance, and F&B departments
- Conduct regular property inspections and quality assurance audits
- Analyze market trends and adjust operations accordingly
- Uphold brand integrity and maintain luxury service protocols
Qualifications
- 3+ years hotel management experience in premium properties
- Proven leadership in team development and guest relations
- Strong financial acumen with P&L management experience
- Proficiency in hotel management systems (Opera, etc.)
- Excellent problem-solving and conflict resolution skills
- Knowledge of Wichita tourism market and local attractions
- Valid Kansas hospitality certification preferred
- Flexible availability including nights, weekends, and holidays