Job Description
Join our award-winning team at Grand Hotel Fresno! We're urgently seeking dedicated shift supervisors to ensure seamless hotel operations. This is your opportunity to thrive in a dynamic hospitality environment while delivering exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and career growth opportunities in California's Central Valley. Apply now and become part of our family!
Responsibilities
- Manage daily shift operations including staff scheduling and task delegation
- Oversee front desk, housekeeping, and guest services teams
- Resolve guest inquiries and elevate service standards
- Handle check-in/check-out procedures and billing processes
- Monitor inventory and maintain operational budgets
- Train new staff on SOPs and safety protocols
- Collaborate with department heads for seamless service delivery
Qualifications
- 2+ years hotel supervisory experience required
- Strong leadership and conflict resolution skills
- Flexible availability including nights, weekends, and holidays
- Proficiency in hotel management software (Opera, etc.)
- Excellent communication and problem-solving abilities
- Valid California driver's license preferred
- Ability to stand/walk for extended periods
- Basic first aid/CPR certification