Job Description
Join our award-winning team at Grand Hotel Minneapolis! We're urgently seeking passionate Hotel Shift Supervisors to manage our dynamic front-of-house operations. Enjoy competitive pay, flexible shift schedules, and opportunities for career growth in a luxury environment. Perfect for hospitality professionals who thrive in fast-paced settings. Apply today and become part of our award-winning team!
Responsibilities
- Oversee daily front desk operations during assigned shifts
- Manage staff scheduling, training, and performance evaluations
- Handle guest check-ins/checkouts with exceptional service
- Resolve guest complaints and ensure satisfaction
- Coordinate housekeeping and maintenance requests
- Monitor inventory and manage departmental budgets
- Implement safety and compliance protocols
Qualifications
- 3+ years hotel/hospitality management experience
- Strong leadership and team-building skills
- Excellent communication and problem-solving abilities
- Flexibility to work evenings, weekends, and holidays
- Proficiency in hotel management software (Opera/PMS)
- Ohio hospitality certification preferred
- Ability to work under pressure during peak seasons