Job Description
Join our award-winning team at Grand Plaza Hotel, where every shift is an opportunity to create unforgettable experiences. We're seeking dedicated hospitality professionals to cover our dynamic 24/7 operations in Chicago's vibrant downtown. Enjoy competitive pay, flexible scheduling, and career growth in a luxury environment. Apply now and become part of Chicago's premier hospitality destination!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and guest relations during assigned shifts
- Manage check-in/check-out processes with efficiency and accuracy
- Coordinate with maintenance and security teams for operational continuity
- Handle guest inquiries and resolve service issues promptly
- Maintain strict cleanliness and safety standards in public areas
- Collaborate with cross-functional departments during shift transitions
- Execute emergency procedures as needed during your shift
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Basic computer proficiency for reservation systems
- Ability to stand/walk for extended periods
- Valid Illinois driver's license (if required for department)
- Ability to lift 25 lbs regularly
- Illinois Food Handler's certification (if applicable to role)