Job Description
Join our vibrant team at the Grand Miami Beach Hotel and launch your hospitality career! We're seeking energetic individuals for our 24/7 operations, offering comprehensive training and growth opportunities. No prior experience is required – we'll teach you everything you need to know about providing exceptional guest experiences in Miami's most exciting location. Enjoy competitive pay, flexible shift options, and a supportive work environment where your hard work is rewarded. Perfect for students, career changers, or anyone looking to start in the thriving Florida hospitality industry.
Responsibilities
- Deliver outstanding guest service across all hotel departments (front desk, housekeeping, maintenance)
- Operate hotel systems including check-in/check-out processes and reservation management
- Maintain clean, safe, and welcoming public areas and guest rooms
- Respond promptly to guest requests and resolve issues with professionalism
- Collaborate with team members during shift transitions for seamless operations
- Adhere to all safety protocols and brand standards
- Assist with inventory management and basic administrative tasks
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (preferred but not mandatory)
- Availability to work flexible shifts including nights, weekends, and holidays
- Strong communication and customer service skills
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Basic computer literacy and willingness to learn new systems
- Positive attitude and ability to thrive in a fast-paced environment
- Valid work authorization in the United States